Registered Charity No. 1142919
Phone: 0121 788 1087 or 0793 193 2607 Email:

Work for Us


Latest Roles

Senior Caseworker/ OISC Level 2 Adviser

Salary: £ 25,705 (pro-rata) actual salary £14,590.00 per annum

Part time: 21 hours (3 days) per week

Closing date: 20th September 2021 at 5:00 pm

Context and overview

Entraide (Mutual Aid) is a well – established charity based in North Solihull which works alongside asylum seekers, refugees, vulnerable migrants and their dependents in order to facilitate their integration into society. We are currently the only organisation in Solihull providing services specifically to asylum seekers and refugees. We are registered with the Office of Immigration Service Commissioner (OISC) at level 1 in the categories of Immigration and Asylum & Protection. In response to the growing demand for immigration advice, Entraide would like to raise our OISC registration from Level 1 to Level 2.

About the Role

 We are looking for a committed Senior Caseworker/ OISC Level 2 Immigration Adviser to join our Team. The position is initially part-time (three days a week) funded for one year, with extremely high possibility of extension. The post holder will be responsible for providing specialist immigration advice and will be expected to be registered with the Office of Immigration Services Commission (OISC) at OISC Level 2 as a minimum or with the Solicitors Regulatory Authority. The successful candidate will be familiar with the immigration challenges and social issues affecting refugees, asylum seekers and other vulnerable migrants. You will be efficient, proactive, and supportive when dealing with different immigration cases and queries. You will be committed to providing excellent service and supporting for our service users. You will maintain high-quality standards, compliance with regulations and OISC requirements. The post-holder will also be responsible for empowering caseworkers and Level 1 advisers and contribute to the overall well-being of our service users and organisation.

For further details on the role and tasks, please download the Job description Senior Caseworker OISC Level2 Adviser

To apply:

Please submit a single document containing a CV of no more than 2 sides of A4 and a covering letter showing how your experience, skills, knowledge and attitudes match what we are looking for in our person specification to:

Deadline: 20th September 2021 at 5:00pm

Interviews will be held shortly afterwards.

Volunteering Opportunities

We are currently looking for a number of volunteers to support the vital work we do.

Volunteer Befrienders

Volunteer Befrienders are matched to an individual asylum seeker or refugee. The aim for the volunteer is to support the person they are matched with

  • to familiarise themselves with the local area,
  • to help them integrate into the local community,
  • to gain access to other services and
  • to help alleviate the emotional stress caused by past trauma and the present asylum process.

Time Commitment:

Volunteers must be able to spare two to three hours per week on a flexible basis and some daytime availability is preferred even at weekends. Befriender matches vary in length of time. Volunteers must be able to commit to the role for a minimum of six months, attend regular supervision sessions and attend mandatory training.


We are based in Chelmsley Wood however, volunteers visit the clients in their own home so you must be prepared to travel some distance either by walking, car or public transport.

Homework Club Volunteers

Homework Club Volunteers will assist in running the homework club by helping co-run educational activities for young people and assisting with homework and educational tasks with other volunteers.

Time commitment : The Homework Club runs every Monday from 3.30-6.00pm. You will also be required to commit to regular supervision sessions with the Volunteer Coordinator and attend mandatory training.

Location : Entraide UK, Chelmsley Wood Baptist Church Centre, Hedingham Grove, Chelmsley Wood, Birmingham, B37 7TP.

Volunteer Interpreters

Volunteer Interpreters support clients seeking advice by facilitating the flow of communication between clients with none/limited English and our advisors and where possible, interpreting written information

Time commitment : Our advisors make appointments during the week and will ask if you are free to support with interpreting. Volunteers will need to commit to regular supervision with the Volunteer Coordinator and attend mandatory training.

Languages needed :

  • Arabic                                                 French
  • Urdu                                                    Lingala
  • Pashto                                                 Tigrinya
  • Dari                                                     Kurdish

 Location : Entraide UK – Chelmsley Wood, Solihull.

Please email for further information and an application pack.

Fundraise For Us.

Entraide devote every financial contribution we receive to meet the needs of the people we support. We undertake various projects here in the UK and in Africa all of which require financial and human resources. If you would like to organise a fundraising event to support our work here in the UK or in Africa, please contact us on 01217881087 or by email: