Registered Charity No. 1142919
Phone: 0121 788 1087 or 0798 551 1062 Email:

Our Team

Entraide is managed by a Board of Trustees comprising of 5 members. The daily running of the organisation's activities is carried out by a Project Manager, a Project Worker, a Caseworker and a Volunteer Coordinator with support from a number of volunteers.

Felix Kupay

Felix graduated from the University of Birmingham with an MA in Social Policy (2009) and an MSc. in International Development (2010) . He worked as a volunteer Generalist Adviser at Chemsley Wood Citizens Advice Bureau for 18 months, advising the general public on a range of issues including benefits, consumer rights, debt, immigration, housing, family issues, etc. He was a board director at Optima Community Association, a Birmingham-based housing association and has also worked for 7 years as a Development Programmes Manager and Socio-economic Researcher for an international NGO in the Democratic Republic of Congo. He is currently a Housing Officer for the Local Authority, Trustee of the Diaspora Volunteering Alliance (DVA) and Chair of the Africa UK Agriculture and Food Security Working Group.

Giulia Pizzolini
UK Programme Manager

Giulia graduated from the Aalborg University with an MA in Global Refugee Studies, Development and International Relations. She also holds a BA in International and Diplomatic Sciences from Universitadegli Studi di Trieste. Before joining Entraide, she worked as a Refugee Services Casework Coordinator at the British Red Cross.

Charlotte Robinson
Project Worker

Charlotte qualified as a Social Worker in 2010. She has built up a wide variety of experience of supporting vulnerable groups including; individuals with learning difficulties, mental health issues, substance misuse issues, homelessness and asylum seekers and refugees. Charlotte has also worked abroad teaching English in schools in South Africa. In addition to this, she has worked in schools in the UK supporting students with additional learning needs. Charlotte has been with Entraide since 2014 and coordinates all our UK projects.

Louise Watts
Refugee Caseworker

Louise graduated from the School of Oriental and African Studies- University of London with a BA in African Language and Cultures plus fluency in Swahili. She previously volunteered as a caseworker for the Refugee and Migrant Centre in Wolverhampton. She lived and studied in Zanzibar where she worked as an English teacher with young children and adults. She has also worked freelance as a translator and teacher of Swahili. Louise joined the team as a volunteer supporting Syrian refugees resettled in Solihull as part of the Syrian Vulnerable People Resettlement Scheme (SVPRS). In addition to this, Louise is coordinating our leisure activities which aim to combat isolation amongst refugees and asylum seekers in the West Midlands. She also runs our Homework Club.

Alia Hussain
Volunteer Coordinator

Alia graduated from the University of Wolverhampton with a BSc (Hons) in Psychology. She has a background in mental health and extensive experience in volunteer management. Alia is responsible for recruiting and supporting volunteers for Entraide to help aid the transition of asylum seekers and refugees as fully integrated members of the local community.

Beverly Graham
Homework Club & Young Mentors Project Manager
Michael Sandall
Teaching Assisstant