Registered Charity No. 1142919
Phone: 0121 788 1087 or 0793 193 2607 Email:



Adjusting the way we deliver our services

Our caseworkers are still working remotely giving advice over the phone. However, we are now offering office appointments in a Covid-secure environment, prioritizing the most vulnerable clients as well as those whose immigration statutes are due for renewal within the next 4 weeks. You may notice a slight delay in us responding to referrals and queries but please rest assured that we will try and contact all referrals as soon as possible. 

Our social activities (homework club, youth club and English courses) are still being delivered remotely. 

If you need support or would like to refer someone, please:

  • call us on 01217881087 or 07931 932607 between 09:00am and 5:00pm or
  • email us at:  or
  • complete ENTRAIDE Referral Form and email it back to the addresses on the form; someone will contact you as soon as possible.
  • contact us via our Facebook page or twitter @Entraidecharity

Advocating for Policy Change During the Covid-19 Pandemic

We have joined force with other refugee and migrant support organisations across the country to demand that the government change their hostile environment policies towards migrants to safeguard them during this pandemic. Below is some of the work we have been involved with since the beginning of the pandemic:

A summary of Changes to Asylum & Resettlement policy and practice in response to Covid-19 implemented by the government over the past few weeks can be found here

Advice on how to protect yourself during this pandemic

  •  NHS information on the corona virus can be found here
  • For more Government information and advice on Covid-19, click here
  • Doctors of the World Coronavirus (Covid 19) advice for patients in many languages can be found here. The guidance is based on the government’s updated advice and health information.

Support us

If you able to support this work, please don’t hesitate to donate or volunteer for us.